Openroom | Privacy Policy

Last Updated: July 2023

This privacy policy ("Policy") describes how Openroom - A transparent Canadian rental ecosystem ("we," "us," or "our") collects, uses, stores, and protects the personal information of users ("User" or "you") who interact with our website ("Website").

1.0 Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, contact details, and any other information you voluntarily provide to us when you interact with our Website, subscribe to our newsletter, or fill out a contact form.

1.2 Automatically Collected Information: When you access our Website, we may automatically collect certain information, including your IP address, browser type, operating system, referring website URLs, and other technical information.

2.0 Use of Collected Information

2.1 Personal Information: We use the personal information you provide to us for the following purposes:

To respond to your inquiries and provide customer support.
To send you newsletters, updates, and promotional materials, if you have opted in to receive such communications.
To personalize your experience on our Website.
To improve our Website, products, and services based on your feedback.
To comply with applicable laws, regulations, or legal processes.

2.2 Automatically Collected Information: We may use automatically collected information for the following purposes:

To analyze and understand how users interact with our Website.
To monitor and improve the performance, functionality, and security of our Website.
To detect and prevent fraudulent or unauthorized activities.

3.0 Data Sharing and Disclosure

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our Website and providing services to you. These service providers have access to your personal information solely to perform specific tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

3.3 Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your personal information to the acquiring party subject to the terms of this Policy.

4.0 Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5.0 Your Choices and Rights

You have the right to:

Access, correct, or update your personal information.
Opt-out of receiving promotional communications from us.

Please contact us using the information provided in Section 7 if you wish to exercise any of these rights.

6.0 Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

7.0 Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at hello@openroom.ca.